IT

iBuilder allows you to create a practical tool to manage IT infrastructure claims. Moreover, employees will be able to use internal database with licenses, hardware or functionalities without the need to call the IT department. iBuilder gives unlimited opportunities to integrate the existing back office systems into one platform available from anywhere by different means. Using iBuilder all your IT activities will be compliant with actual and efficient ITIL recommendations.

Support desk

With iBuilder you will generate a convenient tool to manage IT infrastructure claims. Setting documents flow will automatically assign tasks and inform people responsible for them. Status management will allow for faster case consideration with information about the person working on the assignment and the assignment’s history. On the other hand, the employees or other people putting in claims will be informed about its status by means of automatic notices.

Knowledge database

If employees keep asking questions about licenses, hardware or functionalities, it means that the company lacks a place where all this data can be found. Share information in a way that will allow your people to find exactly what they need. It will help IT department focus on their assignments and others will efficiently use available tools.

One access point for IT systems

iBuilder will provide unlimited opportunities to integrate the existing back office systems into one platform available from anywhere by different means. Using safe authorization methods, employees will be able to use the appointed functionalities without logging into different IT systems.

Authorizing

With iBuilder you will design information flow which will allow authorizing individual users or user groups automatically. All people responsible will know exactly when and what to do and because of that time needed to perform such repetitive task will be brought to minimum.